Zat APP

Introduction:

• Zat App:
  is an app that allow user to build there events ( add , change , edit decor ... add additions ... )

  
  Introduction


  By working with ZAT company the day i joined the 98% of the orders were thro WhatsApp that make the project manager tell me that we have a big issue in the UX of the app ( flow ) or the past team didn't know how really present and make the user confortable and understand how can they use the app or what features we have what service we offer ect.....



  
  Understanding the Problem


  -To understand the real problem we had to start conducting interview with the users of the app
  -understand the point problem on the flow
-the miss understanding happening with the users 
( we found that the user dont even understand how to use the app and whe we offer on it the complet flow was ruined )




  
  

  Design Process:
  -The design process involved user research to understand the needs and pain points of users.
  -User personas and journey maps been created to identify the different ways that users would interact with the app, including those who need to create there own party or need help on it.
  -The design focus on creating a user-friendly and intuitive experience that allows users easily to prepare there events.
  
  
  Solving the Problem:

  To solve the problem we were facing i hade to re build the flow of the features from scratch we had 2 main features : 
-Build your party from scratch 
-Build your party with an assistant ( service provider )


In the end we had to release 2 deferent MVPs to fix and find the final flow that fit with the users and get us the orders from the app it self and help the users to prepare there own event freely 

The work process was more then just few point presented on a case study more then 9 month of hard work .